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How to return your purchase?

Refunds and returns If you want to return your purchase for some reason or another,
here you can find out how to do this:

 

1.  remember, the product should not be used, and the original packaging needs to be retained;

2.  you will need all documents about making and receiving the purchase – receipts etc.;

3.  if you really wish to return your purchase to us, shop@stenders.lv and we’ll provide you with a refund
      template that you can fill in, and we can arrange how and when you’ll return the product;

4.  after receiving the return, we’ll send a refund to your bank account over the next 14 days.

You will find more info about this procedure in the distance contract.

Customer Service

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